Careers
Careers
We are seeking candidates to help FirstGen Forward transform higher education to drive first-generation student success effectively and equitably across education, career, and life.
Join Our Team!
Successful candidates may be based anywhere in the contiguous 48 United States. Please review the full position descriptions, including salary ranges, application information, and additional details below.
FirstGen Forward's operations are managed by NASPA—Student Affairs Administrators in Higher Education. FirstGen Forward staff are employees of NASPA.
Open Positions:
Application Due June 22, 12:00pm, noon PT
Expert Guide, FirstGen Forward Network
FirstGen Forward is hiring for an Expert Guide
Expert Guidance is a hallmark of the FirstGen Forward Network experience. Expert Guidance partners higher education and first-generation content experts with FirstGen Forward Network institutions to support the successful completion of each programmatic element and deliver support customized to institutional needs.
The Expert Guide will lead day-to-day management of institutional partner relationships, communications, milestone progress, and relevant data analysis and reporting. The Expert Guide will be assigned a set of partner higher education institutions to offer customized coaching and support across the experience. The Expert Guide will also serve as the primary point of contact and oversee institutional engagement in Network activities and collaborations, with particular attention to supporting participation by Minority Serving Institutions (MSIs), Historically Black Colleges and Universities (HBCUs), and two-year institutions. Additionally, this role will support program management with responsibility for tracking, monitoring, and reporting on cohort milestones, program initiatives, and key performance outcomes to ensure alignment with organizational goals. This role coordinates data collection and progress updates across the Network, identifies risks or gaps in implementation, and develops clear reports and dashboards that communicate program impact, participant engagement, and operational effectiveness. The position also supports content development and continuous improvement efforts by analyzing trends, recommending process enhancements, and ensuring the timely completion of deliverables and strategic objectives.
Updated Application Due Date: June 17, 12:00pm, noon PT. The application link is found in the "To Apply" section of the position description.
This is a grant-funded, 12-month, limited-term position. Any extension is contingent on grant renewal.
FirstGen Forward Staff Values
Our work is grounded in a shared commitment to trust, demonstrated through the following practices:
- We intentionally foster space for curiosity, recognizing that inquiry, reflection, and exploration are essential to continuous improvement and organizational learning.
- We practice transparent communication, ensuring that information is shared openly and responsibly, in ways that support mutual understanding and collaborative decision-making.
- We cultivate a culture of meaningful and constructive feedback, upheld by supervisors who are prepared, engaged, and committed to fostering shared accountability.
- We validate as an essential part of how we work together, acknowledging the perspectives, experiences, and contributions of all staff members.
- We create an environment in which all team members feel respected, recognized, and celebrated in ways that honor their individual identities, preferences, and contributions.
Together, these values guide the collaborative nature of our work, inform our decision-making, and strengthen our collective ability to advance our mission.